Course curriculum

    1. Introduction to the Care Coordinator Course

    2. Helpful Tips Before Starting

    3. Rostering Glossary of Terms

    4. Rostering Flowcharts

    1. How to create Groups for your Care recipients and Care Professionals

    2. How to Manage Your Care Recipient's Care Team

    3. How to Input your Care Professionals' Availability

    4. How to Book a Care Professional's Absence, Sick Leave or Holiday

    5. How to Manage Rota Visibility for Care Professionals

    6. Care Professional and Care Recipient Management Quiz

    7. Helpful Tip From the Birdie Team!

    1. How to Add your Care Recipients Visit Schedule

    2. How to Edit a Visit Schedule

    3. How to Assign Tasks and Medication to Visits

    4. How to Use the Skills Matching Feature

    5. Visit Schedule Quiz

    6. Helpful Tip From the Birdie Team!

    1. How to Assign Regular Care Professionals to Scheduled Weekly Visits

    2. How to Apply your Weekly Template in the Roster Dashboard

    3. How to Auto-assign the Weekly Rota

    4. How to Create and Manage Runs in the Roster Dashboard

    5. How to Template Runs Using the Regular Carer Feature

    6. Templating and Runs Quiz

    7. Helpful Tip From the Birdie Team!

    1. An Overview of the Rostering Screen

    2. How to Re-assign a Single Visit in the Rota

    3. How to Change the Time or Length of a Visit

    4. How to Cancel a Visit in the Rota

    5. How to Use the Multi-Client Check-in Feature

    6. How to Use the Team Utilisation Feature

    7. Rota Quiz

    8. Helpful Tip From the Birdie Team!

    1. How to set Funding Information for Visits

    2. How to Confirm Visits for Invoicing and Payroll

    3. Well Done from the Birdie Team!

About this course

  • Free
  • 38 lessons
  • 1.5 hours of video content