Course curriculum

    1. Introduction to the Office Manager Course

    2. Helpful Tips Before Starting

    1. How to View and Resolve Alerts

    2. How to Add Tags and Actions

    3. How to Use the Carer Feed Feature

    4. How to Check the Client Feed and Add Non-Visit Notes

    5. Auditing on the Agency Hub Quiz

    6. Helpful Tip From Team Birdie!

    1. Helpful Tips for Birdie Analytics

    2. How to Audit Alerts on Birdie Analytics

    3. Get to Know Your 5 Weekly Progress Reports on Birdie Analytics

    4. How to Audit Secure Call Monitoring on Birdie Analytics

    5. How to Audit Visit Logs on Birdie Analytics

    6. How to Audit Care Tasks for a Care Recipient on Birdie Analytics

    7. How to Audit Medication on Birdie Analytics

    8. How to Send the Rota to Your Care Recipient or Care Professional via Birdie Analytics

    9. How to Audit Observation Logs on Birdie Analytics

    10. How to Read Your Q Score Report on Birdie Analytics

    11. How to Audit Assessments on Birdie Analytics

    12. How to View Monthly Active Clients on Birdie Analytics

    13. How to Audit Hours Delivered on Birdie Analytics

    14. How to Audit Completed Visit Reports on Birdie Analytics

    15. How to Audit Visit Punctuality & Fulfilment on Birdie Analytics

    16. Birdie Analytics Quiz

    17. Well Done From the Birdie Team!

    1. How to Access Support

    1. Birdie Webinars

    1. Flock: The Social Care Community

About this course

  • Free
  • 28 lessons
  • 1 hour of video content